Refund & Cancellation Policy
We keep this simple. If the Club turns out not to be the right fit for your child before it really begins, you get a full refund. Once classes have started for the month, the month is non-refundable.
Full refund window
You are eligible for a 100% refund of the ₹1,999 membership fee if you request cancellation before the first live class of the enrolled month.
Any refund request received before the first live class of the enrolled month starts will be honoured in full.
After the first class
Once the first live class of the enrolled month has taken place, the membership is non-refundable — whether or not the student attended. This is because access has already been delivered: WhatsApp group, tracker PDF, algorithm notes, and the class recording.
No auto-renewal
The Club is billed as a one-time payment per month. There is no automatic renewal, no stored card, and no subscription to cancel. If you don’t want to continue next month, simply don’t pay for the next month — no action needed on your side.
How to request a refund
Two ways to reach us. Both work.
- Message Yash on WhatsApp — fastest, usually replied within a few hours.
- Email yashcubeclasses@gmail.com with the parent name, child name, and payment reference from your receipt.
Refund timeline
Eligible refunds are processed within 3 business days of the request being received. The refund is credited back to the original payment method used at checkout (UPI, card, netbanking, etc.) via Razorpay. Depending on your bank, it may take an additional 5–7 business days for the credit to reflect in your account.
Exceptional cases
We handle a few situations differently:
- Coach cancels a class: If we have to cancel a live class due to coach illness or a technical outage on our side, we will either reschedule the class or provide a recording. No refund is issued for individual class disruptions.
- Student is removed from the Club: If a student is removed from the Club for a breach of our Terms & Conditions (e.g. repeated disruption or sharing recordings outside the group), no refund is issued.
- Duplicate payment: If you accidentally pay twice, the duplicate charge is refunded in full within 3 business days — just let us know on WhatsApp.
Contact
Questions about this policy? Message us on WhatsApp or email yashcubeclasses@gmail.com.
